Some category exceptions apply. Product Identifiers. No returns accepted; 30-day buyer-paid returns; 30-day free returns; 60-day buyer-paid returns; 60-day free returns; Restocking fees will no longer be a return option. Can I charge a restocking fee if I offer free returns? MPN. ! 414571-104. Can I continue to offer replacements and exchanges? If no action is taken, eBay will automatically issue the refund two business days after the tracking number shows a confirmed delivery status. If you decline the return or return shipping, eBay … I get around a fair bit in a day's work and I am shamed to hear, especially from a certain age group, not the young by the way, that all you have  to do is to say to eBay Not as Described and they get their money back even if they have worn the item etc. Yes. Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. 30-day free returns are required for all categories to be eligible for the Top Rated Plus seal. yes what does No Returns Accepted mean for the buyer on ebay does this mean that after they recive the itim thay was sold and decied thay don't want it thay can't return it our what does it really mean for the seller While I don't disagree that it is one reason for less buyers it's not what I'm hearing at my local. on Buyers can refer to eBay returns to learn about eBay return policies. Yes. Certain product categories have unique retail standards and sellers of those products will be able to offer variations on the updated returns policy options. If you accept returns, you're obliged to accept them for any (change of mind) reason, as long as the buyer meets the conditions you've set out (eg time limits, condition requirements etc). on eBay returns procedure can take a while to figure out. I´ve tried to list 1 item with a no returns policy but seem unable to do this and keep getting the following message It looks like there's a problem with this listing. eBay Top Rated Sellers earn those benefits by offering an elevated experience to their buyers. Will those continue to apply? on Close • Posted by 2 minutes ago. "No returns" should not be confused with "No Refunds". If a buyer asks for something different or extra, or if we identify a buyer who frequently returns items, we’ll step in and protect you. How can buyers learn about eBay return policies? Even if you specify “no returns accepted,” under the eBay Money Back Guarantee, the buyer can still return an item if it doesn’t match the listing description. ‎04-29-2018 Top Rated sellers will be required to offer 30-day free returns to be eligible to receive the Top Rated Plus discount and badge. on Some categories are exempt from offering returns to receive Top Rated Plus discounts. ‎01-05-2016 Appeal eBay's decision about a return or missing item for buyers. See all 2 brand new listings. Something went wrong. We recommend that you begin changing your returns policies now. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Top brands, low prices & free shipping on many items. Can I still choose to not accept returns? r/Ebay: /r/Ebay The unofficial ebay subreddit. You will be guided to bulk edit and relist tools to help you make the changes. We’re here to give you a quick overview of how everything works so you can spend more time selling and less reading about policy. Press J to jump to the feed. Streamlined return policy options, and 30-day free returns requirement for Top Rated Plus benefits. Starting May 2018, if you currently accept 14-day returns, you can change your return policy to 30-day returns. See details - Nike Air Jordan 13 XIII Retro He Got Game Black White Red HGG Size 14 414571-104. You can continue to offer replacements and exchanges as part of your return policy, but the details will not be shown on the item description page. eBay Stores. eBay's system is definitely skewed in favour of the buyer, though, particularly when it comes to false claims for not as described. You will be required to offer 30-day returns in the following categories to be eligible to receive Top Rated Plus discounts: You will be required to offer 14-day free returns in Products in Collectibles & Art categories to be eligible to receive Top Rated Plus discounts. If I offer more generous returns, won't my return rate increase? 04:12 PM. As with all Top Rated Plus requirements, you can decide which of your listings you would like to offer same-day or 1-day handling times, and 30-day free returns, to qualify for the final value fee discount and Top Rated Plus seal on your listings. Revenue is close on both. Ebay sided with him and gave me a defect. Yes. Copyright © 1995-2021 eBay Inc. All Rights Reserved. If the seller doesn't accept the return (regardless of their return policy) and the buyer asks eBay to step in and help, eBay will automatically close the case in the buyers favour, refund them from your PayPal and let them keep the item. Achetez en toute sécurité et au meilleur prix sur eBay, la livraison est rapide. Removal of the field will simplify returns for buyers. Return merchandise authorisation. We will expand this exception to include the following categories: Learn more about Top Rated Plus benefits. ‎01-05-2016 log in sign up. If you no longer want an item, you'll be able to see in the listing if the seller offers returns, how long you have to request a return, and any other conditions. eBay's policy for sellers is simple. At that time, we will close the return with no impact to seller performance. Returns are a regular occurrence in retail and commerce. Sellers will also be able to issue a partial refund for all returns where the item is returned used or damaged in select categories, including Business & Industrial, Parts & Accessories, Collectibles & Art, Cameras & Photo, Medical, Mobility & Disability Equipment, Home Improvement, Furniture, Musical Instruments & Gear, and Yard, and Garden & Outdoor. In this case its up to you if/not you will accept returns and if/not you pay for the return postage. Do I have to offer free returns for all of my listings to receive discounts and Top Rated Plus benefits? Top Takeaway To save time and give buyers a quick resolution, you can set up rules to manage some types of returns automatically. You are not required to offer free returns in some existing categories to receive Top Rated Plus discounts. Current exceptions will continue to apply. I recently sold a pair of shoes on ebay for $428, I put that I do not accept returns in the listing, well the buyer claimed they were fake and opened up a return case. Categories that will continue have the option to offer 14-day returns include Collectibles & Art, Cameras & Photo and Medical, Mobility & Disability Equipment. Just want to know the basics. The following categories continue to have the option of 14-day returns: Collectibles & Art, Cameras & Photo and Medical, Mobility & Disability Equipment. About this product. To qualify for Top Rated Plus benefits, we recommend you update your returns policies now to offer free returns so that you can meet the free 30-day free returns criterion, which goes into effect June 1, 2018. Achetez et vendez des produits électroniques, voitures, vêtements, pièces de collection, articles de sport, appareils photo numériques, articles pour bébés, bons d'achat et de nombreux autres objets sur eBay, la plus grande place de marché en ligne au monde {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. You are not required to accept returns for "change of mind" (or remorse). eBay Return Policy Restrictions Take Effect Tuesday: by: thebobman : Thu May 17 00:13:25 2018: I sell on both ebay and Amazon. on It's true that some buyers will abuse the system, so these days I advise anyone wanting to sell here to be aware of (and prepared for) that possibility (at the moment I still call it a possibility, so it has not yet graduated to a probability ), and thankfully, there are still honest buyers out there who accept that their reasons for wishing to return an item are 'change of mind' and use the request system correctly. Appeal eBay's decision about a return or missing item for buyers. 12:08 PM. So it works for me. Return an item for a refund . When you offer 30-day free returns, you’re offering a superior retail returns experience. ‎01-05-2016 Did eBay removed the "Return Not Accept"? This is the loophole. Starting June 1, 2018, when you offer free returns, you’ll have greater control to manage your business, and … However, for listings with free returns, you will be able to issue a partial refund to the buyer if the item is returned damaged, or has been opened or used. on View cart for details. We are also giving listings with free returns policies greater visibility if buyers filter search results by returns policy, which can increase your chances of making a sale. If you don’t agree with our decision after we stepped in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case closing. Does this change apply to all categories? Turn on suggestions. A refund will be processed upon receipt and inspection of the returned item. As I understand from this this board, the buyer just goes thru eBay for not as described and they automatically get their money back with postage even if the seller rejects their request. This is just another way of them screwing sellings and absolving themselves of any responsibility. Starting June 1, 2018, when you offer free returns, you’ll have greater control to manage your business, and you can decide to issue partial refunds to buyers. on don't know if they really do it but It is not nice at all. When sellers on eBay indicate "no returns", in reality what they are saying is "I don't want the item back, so eBay can just go ahead and refund your money from my account if you aren't happy". Help; Archive Selling on eBay. ‎01-05-2016 You will, however, have the ability to handle a replacement or exchange while processing your return as usual. on Starting in May 2018, we will streamline our returns policy options. We're driving a retail-standard returns experience on eBay that meets buyers' expectations. In most circumstances you can return it even if the seller's returns policy says they don't accept returns. 12:22 PM. 10:22 AM. ‎01-05-2016 If you use return merchandise authorisation (RMA), you'll have 8 calendar days to provide your buyers with a label before they can send the item back. Hi I´m a business seller. 09:12 AM. I want to open a returns process that will be acceptable. (Though it's not going to be relevant to many sellers, I'm watching the EU with particular interest, as they're talking about introducing a 2-year return guarantee for all consumers in the EU, whereby the buyer will not have to prove the item was faulty on receipt.... Gawd knows what they're thinking, but at least eBay's timeframe is more reasonable - there are not many instances these days where you can say eBay is 'more reasonable' ). Even if you specify "no returns accepted", under the eBay Money Back Guarantee the buyer can still return an item if it doesn't match the listing description. You will no longer have the ability to charge upfront restocking fees. For example, you can choose to offer free returns domestically, and in the same listing, offer paid returns to international buyers. Can someone please explain how you can have this when EBay appear to just do as they please. Thankfully, dishonest buyers are in the very small minority at the bottom of the barrel. Yes. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 02:56 PM, on You can decide to offer a RMA number by checking the appropriate box in your Return Preferences page. There are some who may disagree, but every case is individual and I'm advertising for honest buyers only. However, we encourage you to consider accepting remorse returns as part of your business practice. Sorry guys but I feel a little confused about having a No Returns Policy. I just sold a pair of ‘pre owned shoes from 2003’ and the buyer demanded a return as they were not in good condition. The change applies to all item conditions. As a reminder, partial refunds cannot be issued to cover the cost of return shipping on free returns. 2 min article; Returning Items. Ebay say this is because they dont know the condition of the item as they never have it in their hand to see it, which is rubbish of course, they have access to the listing and all the photos, and could make a ruling. When you sell on eBay, you need to state whether you accept returns or not, and if so, under what conditions. Learn more about what the eBay Money Back Guarantee means to sellers." PLEASE READ THE RULES IN THE SIDEBAR BEFORE POSTING! Either ebay has finally banned him after 32 feedbacks or he has decided that every item he bought on ebay was faulty and quit ebay. Jeux vidéo - Achetez une variété de produits à prix abordables sur eBay. 03:51 PM. If the seller doesn't accept the return (regardless of their return policy) and the buyer asks eBay to step in and help, eBay will automatically close the case in the buyers favour, refund them from your PayPal and let them keep the item. on Ha. Ebay is useless in this regard. For example, you might assert who pays for return shipping or that you’re willing to accept returns for a specific period of time after a sale. Achetez en toute confiance et sécurité sur eBay! I want to open a returns process that will be acceptable. 09:30 AM. If he was indeed banned, where is my money back, ebay? When a buyer claims "item not as described" you are required to refund the entire original payment for the item and original shipping that was paid, AND you will have to pay for return shipping. 10:53 PM, When it comes to clothes and buyers who falsely claim Not as Described, (ie purchase, wear and then try to return)  I think the only water tight way to protect yourself is to, a) purchase tags that attach to the clothes so that they cannot be worn unless the safety tag is removed (extremely costly and time consuming), b) take extra photos inside and out of the clothing, up close etc and keep them on your computer (time consuming in a way but not costly like safety tags), on Starting June 1, 2018, Top Rated Sellers will be required to offer 30-day free returns to be eligible to receive Top Rated Plus benefits. Visitez eBay pour une grande sélection de videoprojecteur led. Chances are: you will get an honest buyer. Achetez en toute sécurité et au meilleur prix sur eBay, la livraison est rapide. Yes. 11:15 AM, on Whatever you decide your policy is, it needs to be clearly specified in your listings. Top Rated Sellers will see a reminder in their Seller Dashboard to update their listings to meet the new 30-day free returns requirement. So fraudster kept the item and got a full refund including postage and I got a defect for the pleasure of knowing him.Today I checked his account, "No longer a registered user" was displayed. Brand. Our simplified return policy options will help drive a retail-standard returns experience for buyers and may boost your sales. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The clever fraudster promptly opened a Not As Described case saying that the stopper on the bottle could not be pulled out. After 8 days have lapsed, the return will be automatically accepted and a … Watch. It has some use when the buyer is honest whereas dishonest buyers will get to keep your item, get a full refund including postage, AND give you a negative feedback no matter what you do. By offering free returns, you'll have the flexibility to set your shipping and returns policies. People here barely talk about the smooth transactions which all go unnoticed. A positive reply. I don't know if Ebay would be allowed by the law to deny private sellers their right to "no returns accepted" but it seems to me that, if the law would have allowed it, it would have happened by now. There are several ways you can send an item back to the seller. But if you want a horror story, here's one: But if you want a horror story, here's one:A fraudster Yank with 0 feedback bought a vintage bottle from me last year for $50 + postage to US in January 2017. 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En toute sécurité et au meilleur prix sur eBay, the best long-term strategy is as! Return requests they 're also a major consideration for buyers and may boost your.! We are reducing returns options to create a retail-standard returns experience buyers are in answer to another persons of! Boost your sales returns as part of your business practice returned item answer to another persons complaint of having refund..., colour or simply dont like it a listing whatever you decide policy... My local us for a $ 50 item choose to offer 30-day free returns a reminder in their seller to. All returns must have an eBay return policies for domestic and international.... A confirmed delivery status for example, you ’ re offering a superior returns... And gave me a defect, low prices & free shipping on many items 13 XIII he.